Levels of Management:
The main levels of management are:
- Top-level management
- Middle-level management
- Lower-level or supervisory level, operation or management.
1. Top-level management: Top-level management includes Chairman, Board of Directors, Managing Director, General Manager, President, Vice President, Chief Executive Officer (CEO), Chief Financial Officer (CFO) and Chief Operating Officer. It contains a group of prominent people who are essential for the head. And directing the efforts of others. Managers working at this level have maximum rights.
The main functions of top-level management are:
- Determination of the objectives of the enterprise. Top-level managers make the organization’s main objectives. They make long-term goals along with long periods.
- Determination of plans and policies. Top-level managers also prepare plans and policies to achieve the set objectives.
- Organizing activities are done by individuals working at the middle level. Top-level management gives jobs to different people working at the middle level.
Also read | Managerial skills
2. Middle-Level Management: There are departmental heads in management of this level, such as Purchasing Department Head, Head of Sales Department, Finance Manager, Marketing Manager, Executive Officer, Plant Supervisor, etc. People of this group are responsible for executing the plans and policies made by the top level. They work as a linking pin between the top and bottom level management. They also use top-level tasks for their department as they create plans and policies for their department, organize resources and collect, etc.
The main functions of middle-level management are:
- Explain the policies prepared by top management to the lower level. Middle-level management acts as adding a pin between top-level and lower-level management. They only explain the main plans and policies created by top-level management to the lower level.
- To organize activities of its department to implement schemes and policies. Generally, middle-level managers are the head of some departments. So they organize all the resources and activities of their department.
- Finding or recruiting or appointing the necessary staff for their department. Medium-level management selects and recruits employees of their department.
- Inspire individuals to demonstrate their best competence. A medium-level manager encourages employees to motivate them to be motivated and to demonstrate their best competence.
Also read | Importance of management
3. Supervisory level/operational level: This level includes supervisors, superintendents, foremen, sub-departments; Clerk, etc. The manager of this group actually works according to the plans of top and middle-level management. Their rights are limited. The quality and quantity of output depend on the efficiency of the managers of this level. They pass on the instructions to the workers and report to the management of the middle level. Lower-level managers are also responsible for maintaining discipline among the workers.
The functions of low-level management are:
- Representing workers’ problems or complaints before middle-level management. Supervisory level managers are directly connected to the subordinates, so they are the right person to understand problems and complaints of subordinates. They carry these problems to middle-level management.
- Maintain good working conditions and develop healthy relationships between nobles and subordinates. The supervisory managers provide good working conditions and create supportive work environments that improve relationships between supervisors and subordinates.
- Considering the safety of the workers. Supervisory levels of management provide a secure and safe work environment for workers.
Also read | Functions of management